Privacy policy

Information we collect

When you place an order we collect the details needed to fulfil it: name, email address, shipping and billing address, phone number and order contents. Payment card details are processed by our payment providers and are never stored on our servers.

When you browse the site we collect limited technical and usage data such as device type, pages viewed and referring source.

Advertising and analytics

We use advertising and analytics tools, including TikTok and Meta advertising pixels, to measure the performance of our campaigns and to show relevant ads. These tools may set cookies and receive events such as page views, add-to-cart and purchase.

You can limit ad personalisation in your device or platform settings, and block cookies through your browser settings.

How we use your information

To process and deliver orders, provide customer support, prevent fraud, meet legal obligations and — where you've agreed — send marketing emails. You can unsubscribe from marketing at any time using the link in any email.

Sharing

We share data only with service providers who help us operate the store: our ecommerce and payment platforms, fulfilment and shipping partners, email provider and analytics/advertising platforms. We do not sell your personal information.

Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal data, and to object to certain processing. To exercise these rights, contact info@nebula.com.

Contact

[CONFIRM LEGAL BUSINESS NAME], . Email: info@nebula.com